Ecosystem Audit: Individually strong. Collectively underperforming.

Diagnosing why a sector's parts do not add up, and showing where fixing the connections between them unlocks value no single actor could capture alone.


Most initiatives are not lost on the merits of any single part. The strategy is sound, the money is committed, the delivery organisation is competent, the regulator is engaged. Each piece, examined on its own, holds up. And yet the whole thing underperforms.

We think that is because initiatives succeed or fail on how well everything connects, not on any one component. Whether you are building something new or trying to turn around something stalled, the connections are where it is won or lost. They are also where almost nobody is looking.

This paper sets out what we call an Ecosystem Audit: a way of reading a sector by its links rather than its parts, and of finding the small number of broken connections that are holding everything else back.

Knowing who is there is not knowing what works

Start with what the standard practice actually produces. A conventional environmental scan or stakeholder mapping exercise tells you four things: who is present, what each of them is meant to do, where the money and the rules sit, and what all of that looked like on the day the scan was done.


Take a water sector scan. It lists the regulator, the utility and the donors. Three actors, all present, all accounted for. Case closed. Except that it never asks whether the tariff reform and the capital plan assume the same level of demand. If they do not, the sector has a problem that no amount of further detail about any one of those three actors will reveal.

The break hides in the handoff. That is precisely where a snapshot does not look.

The problem is rarely in the centre

There is a habit of attention worth naming. When something is not working, everyone looks at the initiative itself. Some people look one layer out, at the organisation running it. Very few look at the layer beyond that, the ecosystem in which the organisation sits and everything it depends on.


That outer layer is usually where the answer is. And within it, the failures cluster in the handoffs between actors rather than inside any of them.

An Ecosystem Audit tests four things a standard scan does not:

  • whether things actually flow between the centre and the ecosystem around it

  • whether relationships work in practice, or exist only on paper

  • where the system is about to crack

  • what the baseline is, so that change can be measured, rather than a one-off picture

Skip that step and even a good strategy runs into a wall nobody saw coming.

Nodes, links and the loops between them

The method borrows a simple insight from systems dynamics, the field developed at MIT: a system's behaviour comes less from its parts than from the loops connecting them.


So the audit reads a sector at three levels.

At the nodes. An actor does not have the budget, the mandate or the reason to do its part. This is the level most diagnostics stop at.

At the links. Two actors who should connect do not, or are actively working against each other.

In the loops. When several links form a closed circle, effects travel around and come back. That circuit is where behaviour actually comes from. A loop can reinforce a problem indefinitely, or, once fixed, reinforce the solution just as persistently.

What the links reveal

Two things become visible only when you read the connections rather than the actors.

The first is whether the connections that exist are pulling together or against each other. Overlaying each actor's objectives shows where mandates reinforce one another and where they quietly cancel out. We call this policy confluence.

The second is the connection that should exist and does not. Capital, data or expertise sitting idle in one part of a sector, which another part needs and cannot reach. Those missing links are where gaps convert into positive-sum opportunities.


What the loops reveal

Follow the circuits those links form and two more patterns surface.

Reinforcing loops amplify whatever is already happening. More funding builds delivery, delivery builds evidence, evidence attracts more funding. Find the few links where improving one relationship cascades through the rest, and you have found the highest-return points to intervene.

Balancing loops pull the system back towards a target, which is useful when the target is right and expensive when it is not. A correction builds before it bites, friction rises, information slows, and a well-funded fix shows no result at all.

The problems you cannot see coming

Loop behaviour is unintuitive, and that is exactly why it is missed. Three patterns account for most of the surprises.


Loops that delay the payoff. A fix can look like it is failing right up until it works. A governance reform appears to achieve nothing for two years, then compliance jumps all at once.

Loops that cancel value out. Push on a node without checking the loop around it and a balancing loop quietly absorbs the effort. A training programme lifts skills, while hiring practices keep bringing in unqualified staff.

Loops that carry everything. Most of the payoff sits in a few key loops, not spread evenly across every actor. Fixing one licensing bottleneck can unlock more capacity than reforming ten unrelated actors.

Ten dimensions, ten questions

To keep the reading systematic rather than impressionistic, the audit tests an ecosystem against ten dimensions. Each one is a question the sector has to answer about itself.


Governance and institutional architecture asks whether there is authority to act and whether mandates align. Finance and investment asks whether the goal is adequately funded, and whether that funding holds beyond the initial push. Infrastructure and enabling environment asks whether the organisations and systems needed to deliver exist and function. People and capability asks whether the right skills exist and whether the pipeline can keep up with demand. Market structure, pricing and incentives asks whether cost and reward structures encourage the intended behaviour.

Then: demand and relevance, whether what is delivered is actually needed. Beneficiary experience and quality, whether the intended people reach and use it. Data and innovation, whether outcomes can be tracked and whether the system learns from them. Information and communication, whether the right people know what they need to, when they need it. And sustainability and resilience, whether the system can take a hit and keep going.

Each dimension is tested twice. Looking back, against the evidence of what is working today. Looking forward, against the sector's own stated ambition, so that the gap between the two is made explicit.

What it looks like in practice

Consider a sector that is, by every headline measure, succeeding.


Saudi Arabia's tourism share of GDP has moved from around 3% to roughly 10% since Vision 2030 launched. The Kingdom recorded 123 million visitors in 2025, international and domestic combined. Around 100,000 hotel rooms are currently under construction.

A conventional scan would list the ministry, the fund, the developers and the airlines as key stakeholders, and stop there. An Ecosystem Audit would instead test whether the links between them carry the weight the strategy assumes:

  • does giga-project construction pace synchronise with airline capacity and hotel openings, or is that link simply assumed

  • does Tourism Development Fund financing reach mid-market developers, or does it cluster around the giga-project core

  • is there a workforce pipeline feeding hospitality jobs at the pace giga-projects are hiring, or is that node thin

We are not answering those questions here. We are pointing out that they are the questions, and that a stakeholder list will never surface them.

Why it matters

Good people can sit inside a system that is working against them, and never know it. An Ecosystem Audit is how you find that out.

It gets to root causes rather than symptoms, so the fix lands on the actual broken link rather than on whichever actor is easiest to blame. It surfaces the likelihood of failure before the budget is spent rather than after. And it produces a case you can defend, with evidence behind where you look first instead of a hunch.

Knowing who is in an ecosystem is just the first step. How the parts hold together is what separates ambition from outcome.

A note on the example

The Saudi tourism material above is illustrative framing drawn from public reporting, including Vision 2030 tracking sources, Ministry of Tourism materials and Public Investment Fund strategy announcements. It is not a client-commissioned finding, and the questions listed are ones an audit would test rather than conclusions we have reached.

Looking to dive deeper?

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Contributed by: Rania Barakat-Batmani, Eddie Razak, Frederic Schmidt, Lynn Alwan, Robert Hadchiti, Hoji Mirzakulov

Looking to dive deeper?

Download the full research

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